NI: Wilson Nesbitt wins two conveyancing awards
Belfast-based Wilson Nesbitt Solicitors won two awards in recognition of its conveyancing service.
The firm received two gold awards in the Northern Ireland and County Antrim categories at the ESTAS Customer Service Awards 2019, sponsored by SearchFlow.
The winners were announced by TV property expert Phil Spencer at a glamorous dinner and ceremony at the Grosvenor House on Park Lane in London, attended by 400 of the UK’s top property lawyers.
The awards recognise the UK’s best conveyancing firms based on feedback from clients, who are asked a series of questions via the ESTAS Customer Feedback Platform, which is designed exclusively for property professionals.
A record 45,000 customers have submitted an ESTAS survey so far this year, 9,000 of them for conveyancing firms.
Ian Creighton, director of the conveyancing department at Wilson Nesbitt, said: “We are absolutely thrilled to be recognised at this year’s ESTAS. It means so much to us as we know it’s our customers who have judged our performance.
“We take our levels of customer service very seriously because we know clients have a choice. We have always been very proud of our personal service and these awards show that the hard work and dedication of everyone in the team translates through to the customer experience.”