Consumer Law

The Irish motor industry has been issued with a warning following reports of anticompetitive practices in the sale, maintenance and repair of motor vehicles. The Competition and Consumer Protection Commission (CCPC) today published an eight-page letter which has been sent to a number of businesses i

Ireland's consumer watchdog has joined an international crackdown on mobile and online games which manipulate children as young as three into making purchases. The Competition and Consumer Protection Commission (CCPC) was among 21 national consumer agencies which took part in an international sweep

Nearly a third of Irish financial services firm are not yet prepared to implement the Central Bank's revised Consumer Protection Code, a survey by Mason Hayes & Curran suggests. The business law firm surveyed over 330 industry professionals at a recent webinar ahead of the revised code coming in

Pharmacy and beauty chain Boots has been ordered to pay more than €1,000 after pleading guilty to breaking sales pricing legislation. The prosecution was brought by the Competition and Consumer Protection Commission (CCPC) against Boots Retail (Ireland) Limited following online sweeps conducted

Chinese fast fashion giant Shein has been accused of breaking EU consumer laws in a coordinated action involving Ireland's consumer watchdog, the EU and other national authorities. Ireland's Competition and Consumer Protection Commission (CCPC), along with national consumer authorities in Belgium, F

The Irish government has said it will not support "unilateral domestic legislation" aimed at helping consumers understand how easy certain products are to repair, as it believes this should be done at an EU level. The Information on Repairability of Certain Products Bill 2024, proposed by solicitor

The Competition and Consumer Protection Commission (CCPC) has launched new guidelines for businesses on consumer rights. The guidelines focus on what traders must do to uphold consumer rights when selling goods and services, following the introduction of the Consumer Rights Act 2022.

European consumer watchdogs have accused Meta of continuing to breach EU law with its "pay-or-consent" policy. Meta first introduced a pay-or-consent model in November 2023, offering EU users of Facebook and Instagram the option of either paying a monthly fee to use ad-free versions of the social ne

A number of nationwide retailers are to be brought before the courts for allegedly breaking sales pricing laws. The Competition and Consumer Protection Commission (CCPC) announced it has launched proceedings against a number of retailers active in the electrical, cosmetics, furniture, and clothing a

Chinese e-commerce giant Temu is facing enforcement action under EU consumer law, a week after separate proceedings were opened under the Digital Services Act (DSA). The Consumer Protection Cooperation (CPC) Network of national consumer authorities and the European Commission today notified Temu of

A third-party car rental website used by Ryanair Car Hire and Booking.com has removed misleading information at the request of the Competition and Consumer Protection Commission (CCPC). Consumer authorities in 10 EU member states and Norway, co-ordinated by the European Commission, checked 78 third

The US has introduced a new "click-to-cancel" rule aimed at making it easier for customers to cancel subscriptions and free trials. The new rule, introduced by the Federal Trade Commission (FTC) and set to come into force in six months' time, follows a series of high-profile lawsuits the regulator h

Fianna Fáil has called for a ban on so-called 'dynamic pricing' after Oasis fans were blindsided with unexpectedly high ticket prices over the weekend. Senator Timmy Dooley and TDs Niamh Smyth and Jim O'Callaghan are introducing the Sale of Tickets (Cultural, Entertainment, Recreational and S

Ireland's consumer law watchdog is reviewing the experiences of those who struggled to buy tickets for Oasis reunion shows over the weekend. Fans reported waiting in online queues for hours to try and buy tickets for the two Irish concerts taking place in August 2025, with many left disappointed.

Mason Hayes & Curran has published a legal review spotlighting updates to EU consumer protection and product safety law. Now in its fourth year of publication, this edition of the law firm's Products & Consumer Protection Review analyses key developments shaping the sector.