Consumer Law

An online car rental company operating in Ireland has improved consumer information on its websites following engagement from the Competition and Consumer Protection Commission (CCPC). The Irish regulator, working with EU consumer authorities, proactively engaged with Etrawler Unlimited Company, tra

Ticketmaster is to be more transparent about ticket types and pricing following a UK regulatory investigation prompted by outraged Oasis fans. The American company has given a number of undertakings to the Competition and Markets Authority (CMA) following the conclusion of an investigation it opened

Thousands of Dublin Airport car park customers are to receive refunds after being overcharged by more than €25,000, following action by the Competition and Consumer Protection Commission (CCPC). The CCPC intervention followed consumer complaints to its helpline about pricing during 'flash sales

The Competition and Consumer Protection Commission (CCPC) has signed a new data-sharing agreement with the Advertising Standards Authority (ASA) to enhance regulatory oversight of social media platforms. The agreement will enable the ASA to share information it receives through its online reporting

More than 20,500 people contacted the CCPC's consumer helpline in the first six months of the year, with faulty goods, poor online shopping experiences and botched home improvements ranking as the most common complaints. The Competition and Consumer Protection Commission (CCPC) today published a rep

Mason Hayes & Curran has been named as a sponsor of an international symposium hosted by the International Consumer Product Health and Safety Organization (ICPHSO) in London this October. Run in co-operation with the UK’s Office for Product Safety and Standards (OPSS), the symposium from 1

The Irish grocery retail sector remains competitive with food price increases generally below the European average, according to the Competition and Consumer Protection Commission (CCPC). The CCPC yesterday published an update to its 2023 high-level analysis of the grocery sector in Ireland.

The Competition and Consumer Protection Commission (CCPC) saw a 21 per cent increase in merger notifications last year, according to its latest annual report. The 2024 annual report details the investigations, enforcement actions and public awareness campaigns carried out during the CCPC's 10th

Online marketplace Temu has been accused of breaching the EU Digital Services Act (DSA) by failing to tackle listings for illegal products. The European Commission yesterday said an investigation opened in October 2024 had found evidence showing there is a high risk for consumers in the EU to encoun

The Irish motor industry has been issued with a warning following reports of anticompetitive practices in the sale, maintenance and repair of motor vehicles. The Competition and Consumer Protection Commission (CCPC) today published an eight-page letter which has been sent to a number of businesses i

Ireland's consumer watchdog has joined an international crackdown on mobile and online games which manipulate children as young as three into making purchases. The Competition and Consumer Protection Commission (CCPC) was among 21 national consumer agencies which took part in an international sweep

Nearly a third of Irish financial services firm are not yet prepared to implement the Central Bank's revised Consumer Protection Code, a survey by Mason Hayes & Curran suggests. The business law firm surveyed over 330 industry professionals at a recent webinar ahead of the revised code coming in

Pharmacy and beauty chain Boots has been ordered to pay more than €1,000 after pleading guilty to breaking sales pricing legislation. The prosecution was brought by the Competition and Consumer Protection Commission (CCPC) against Boots Retail (Ireland) Limited following online sweeps conducted

Chinese fast fashion giant Shein has been accused of breaking EU consumer laws in a coordinated action involving Ireland's consumer watchdog, the EU and other national authorities. Ireland's Competition and Consumer Protection Commission (CCPC), along with national consumer authorities in Belgium, F

The Irish government has said it will not support "unilateral domestic legislation" aimed at helping consumers understand how easy certain products are to repair, as it believes this should be done at an EU level. The Information on Repairability of Certain Products Bill 2024, proposed by solicitor