Government launches new mortgage arrears resolution service

A new mortgage arrears resolution service launched by the Government is set to provide the public with free, independent expert advice and support on financial and legal issues.

The Abhaile (Irish for “home”) service was officially launched by Justice Minister Frances Fitzgerald and Social Protection Minister Leo Varadkar yesterday.

The first component, implemented last July, allows home-owners to access expert help using a ‘voucher’ issued by the Money Advice and Budgeting Service, working with the Insolvency Service of Ireland, the Legal Aid Board and professional accountancy bodies.

A campaign by the Citizens Information Board will launch in a few weeks to promote the scheme to the most needy households.

Further components of Abhaile, which will require legislative change, are currently being prepared by the Government.

Speaking at Abhaile’s launch, Ms Fitzgerald said: “The Government is committed to ensuring that homeowners who are struggling with mortgage arrears, and are at risk of losing their homes, can access independent expert advice and help on getting solutions into place.

“Abhaile is a new nationwide service to help these homeowners. Today’s launch puts in place two very significant components of this service – an important new Scheme for getting free, independent, expert advice and help, and a major new information and communication campaign to reach those at risk of losing their homes due to mortgage arrears.”

She added: “Many stakeholders and reports have underlined the importance of ensuring that people in financial distress can access independent expert advice and help.

“It can relieve the stress and isolation they are experiencing. It can break overwhelming financial problems down to manageable solutions. Most importantly, it can help people get out of debt and, wherever possible, to stay in their own homes.

“The Government is now able to offer this service. We would strongly encourage anyone worried about mortgage arrears on their home to contact MABS, the Government gateway for accessing free expert help and advice.”