CCPC takes 31 enforcement actions against traders over consumer law breaches

CCPC takes 31 enforcement actions against traders over consumer law breaches

The Competition and Consumer Protection Commission (CCPC) has published details of 31 enforcement actions taken against 18 traders across Ireland for breaches of consumer protection law.

The actions, arising from inspections and investigations carried out in-store and online, involved businesses in Donegal, Dublin, Galway, Kerry, Waterford and Wicklow. They include convenience stores, homeware retailers, a pub, a deli and an online car parts retailer.

The enforcement measures comprise fixed payment notices and compliance notices covering failures to display prices correctly, breaches of unit pricing rules, misleading consumers about their legal rights and other regulatory failings.

Among the businesses issued with notices were Centra in Greystones, Spar stores in Bray, Dublin 8 and Ballymun, Homesavers stores in Ballyshannon and Letterkenny, Mr Price in Waterford, Costcutter in Baile na hAbhann, Fitzgerald Homevalue Hardware in Dingle, Oasis Bar in Letterkenny, MicksGarage.com, pureonline.ie, Christmas HQ and Pieces in Malahide.

The CCPC said traders must display the full price of products, while certain goods must also include unit pricing to allow consumers to compare value. Licensed premises are required to display comprehensive drinks price lists, and businesses must not mislead consumers about rights such as the 14-day cooling-off period for online purchases or remedies for faulty goods.

One jeweller, Ciaran O’Flynn Jewellers in Dungarvan, received a compliance notice for failing to display mandatory information on precious metals.

CCPC chairperson Brian McHugh said: “Consumer protection law supports consumers to make informed choices when shopping. Whether online or in store, traders must not mislead consumers about their rights. Consumers must be able to compare prices, get redress for faulty goods, and use the 14-day cooling-off period for online purchases across the EU.

“CCPC enforcement teams carry out inspections throughout the year. Consumer reports help us to identify areas of concern and potential bad practice by traders, so we strongly encourage people to report potential consumer law breaches to us at CCPC.ie or 01 402 5555.”

The commission said it had previously published details of 13 consumer protection enforcement actions in 2026, including three prosecutions.

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