Specialist call answering service for the legal sector

Specialist call answering service for the legal sector

Tele Call is a Specialist Call Answering Service for the Professional Services Sector and particularly the Legal Sector.

Our core activity is taking calls on behalf of Legal Practices of all sizes both in Ireland and the UK. We offer Call Answering Services, Outsourced Reception Services and Virtual Office Service. Our range of services are fully tailored to individual client requirements so that we meet the exact needs of our clients and ensure that we deliver highly professional and exceptional customer service on their behalf.

Our clients are every Legal practice that needs to take phone calls. This could be a small, medium or large practice that needs the office manned without incurring unnecessary staff costs or a larger practice that outsources its reception at busy times to maintain optimum levels of service.
References are available from existing solicitors in Ireland who are using the Tele Call Service.

The Tele Call Service operates as follows:

  • We provide you with a unique divert number into which you can divert your existing telephone line or lines. We assign up to 4 PAs who answer all of your calls “Good Morning/Afternoon YOUR PRACTICE NAME XXX speaking how may I help you”.
  • We take a detailed message with all of the caller’s details and any relevant information you require. Where a client makes a booking we enter the details onto your online diary (Google Calendar or other) to which we have online access.
  • We then relay a message to you by email, text or both.
  • Every evening we also send an email summary of all messages relayed during the day to your selected contacts.
  • Our live service operates between 8:00am and 7:00pm Monday to Friday and 8.00am to 3.00pm on Saturday. A 24 hour/7 Day service is also available. Each evening we switch on your customisable voicemail which records any messages as an MP3 file and emails them directly to you.

To Book a Free Trial Call 0818 222 928

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